Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, postal address
• Event Details: Wedding date, venue information, service preferences
• Communication: Messages, consultation notes, service feedback
• Payment Information: Billing address, payment method (processed securely by third parties)

1.2 Automatically Collected Information

• Website Usage: Pages visited, time spent, click patterns
• Device Information: Browser type, operating system, IP address
• Cookies: Session data, preferences, analytics (see Cookie Policy)

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 Service Provision

• Schedule and provide beauty services
• Process payments and manage bookings
• Communicate about appointments and services
• Provide customer support and respond to inquiries

2.2 Business Operations

• Improve our services and website functionality
• Analyze usage patterns and preferences
• Maintain records for business and legal purposes
• Prevent fraud and ensure security

2.3 Marketing (with consent)

• Send promotional emails about new services
• Share beauty tips and wedding inspiration
• Announce special offers and events

3. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Contract Performance: To provide requested services
• Legitimate Interest: For business operations and improvements
• Consent: For marketing communications and optional features
• Legal Obligation: For compliance with applicable laws

4. Data Sharing and Disclosure

4.1 We DO NOT sell your personal information

4.2 We may share information with:

• Service Providers: Payment processors, scheduling platforms, email services
• Professional Partners: Wedding venues, photographers (with your consent)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale

5. Data Retention

We retain your personal information for:

• Active Clients: Duration of service relationship plus 3 years
• Marketing Lists: Until you unsubscribe or request deletion
• Financial Records: 7 years for tax and legal compliance
• Website Analytics: 24 months in aggregated, anonymized form

6. Your Rights and Choices

6.1 GDPR Rights (EU residents)

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interests

6.2 CCPA Rights (California residents)

• Know: What personal information is collected and how it's used
• Delete: Request deletion of personal information
• Opt-Out: Refuse sale of personal information (we don't sell data)
• Non-Discrimination: Equal service regardless of privacy choices

6.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: [email protected]
• Phone: (555) BEAUTY-1
• Mail: 123 Bridal Avenue, Wedding City, CA 90210

7. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security updates and monitoring
• Limited access on a need-to-know basis
• Staff training on data protection

8. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the US. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information promptly.

10. Third-Party Links

Our website may contain links to third-party sites. This privacy policy does not apply to those sites. We encourage you to read the privacy policies of any linked websites.

11. Changes to This Policy

We may update this privacy policy periodically. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending an email to registered users
• Displaying a prominent notice on our homepage

12. Contact Information

For questions about this privacy policy or our data practices, contact us at:

13. Supervisory Authority

If you are in the EU and have concerns about our data practices, you may contact your local data protection authority.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.